Ripples Plans

Our Advanced Design Plan allows you to fully utilize all the features of your Ripple Maker, including access to exclusive content designs, the Ripples design library, the Ripples WebApp tool and more. It ensures you get the most out of your machine.

First year includes warranty and 24/7 support coverage for the Ripple Maker.

Yes, you can still order pods and use the Ripple Maker in a limited way. You’ll lose access to these great features:

• Ripples library (1500+ designs)
• The customizable web app — all selfies will have @drinkripples watermark
• One-on-one tech support, insights, and software upgrades
• Warranty replacement

Go to “My Account”, click “My Assets” tab  – here you can see the plan status for each Ripple Maker you’ve purchased and can renew with a click of a button

Yes. The Ripple Maker includes Warranty for the 1st year. If your Ripple Maker breaks and we are unable to help you fix it via remote customer support, we will ask you to send your unit to us for replacement or repair. In the meantime, we will ship you a new or refurbished unit. The warranty is subject to Terms and Conditions and may be voided for failing to meet basic maintenance requirements or if machine repair has been performed by a third party.

You can purchase a warranty under 2 conditions:

1) You have an active service plan ;

2) The current warranty is still active

You can either use our online help center at  for self troubleshooting or contact our support agents (email, phone, chat, whatsapp, text etc) – click here

Advanced Support Plans offer round-the-clock support via phone, email, live chat, text messages, and WhatsApp. You can expect a guaranteed response time of 30 minutes or less.

If you choose the No Plan option, you will receive limited support via email only, with a response time of up to 24 hours. You will also not be eligible for hardware warranty coverage.