How can I get technical support ?

Choose from the options below  – click here:

  • Send an email to
  • Use the Help Center support widget to look for an article or submit a service ticket
  • Call to speak with one of our representatives

Does operating the Ripple Maker require special training?

Learning to operate the Ripple Maker is simple and intuitive. You’ll find all the information you need in our short instruction manual, as well as helpful how-to videos on our Youtube channel. Just place your prepared drink on the device tray, tap on the screen to select the design you want to print, and serve with a smile. It really is that easy

Is there a daily maintenance routine I should follow?

To keep your Ripple Maker running optimally, be sure to follow the onscreen “Daily Maintenance” wizard (it includes 3 steps:

1) Keep it powered on at all times.

2) Clean both the drink tray and drip tray at least once a day

3) Wipe down the machine with a damp towel to keep it looking clean and new.