Service Plan Basic – Renewal

Ripples Basic Plan Includes:

Continues Support

1. Onboarding training: Book your one-on-one onboarding with Ripples’ customer success team member free of charge
2. Customer support: Receive access to Customer Support Representatives during local office hours

Worry-Free Features

1. Advanced machine replacement: If, for any reason, your Ripple Maker breaks, and customer support are unable to help you remotely, we will ask you to send your unit to us for replacement or repair. Don’t worry! In the meantime, we will ship you a replacement unit to avoid downtime.
2. Warranty: 1^styear of Ripple Maker hardware warranty.

Creativity & Fun

1. Ripples designs, content & frames: Enjoy a stream of royalty free designs directly to your Ripple Maker! With fresh and updated content you will always surprise your customers and make your drinks go viral.
2. Be creative! Easy to use tools to upload your own designs and content
3. Easy access: Use the Ripples WebApp with the QR code on your Ripple Maker