|Content||Dynamic content feed and generic frames||-||Pre-defined|
|Self-uploaded content||limited to 30 images||limited to 30 images||Unlimited|
|Enterprise content management||-||-||✔|
|Ripples branded web app||✔||✔||✔|
|Your branded web app Purchase||-||-||Purchase
|Users & Locations management||-||-||✔|
|Support||Support Hours||Online help|
|Office Hours, 5 days a week||24/7|
|Order Now||Order Now|
|Price including Warranty*||--||€35/month|
|Order Now||Order Now|
* Warranty terms
- You need to have continuous warranty coverage, otherwise, you will be charged €100 service fee for remote inspection of the device to re-activate the Warranty
- To reduce downtime we send you a replacement device
- If you don’t have a Warranty coverage:
- Repair price is based on a quote (min. €150 inspection and 2-way shipping fee)
€150 inspection will be deducted from the final repair fee
What’s included in the new service plan?
Our new unbundled service plans include access to royalty-free Ripples content, storage for your own branded content, technical support, access to our mobile app for customers and more, depending on the plan you choose.
Can I still use my Ripple Maker if I don’t renew the service plan?
You can, you’ll just lose out on a lot of great features. If you don’t renew you won’t get new images from the Ripples design team, you wont’ be able to save your own brand’s designs in the cloud, and you’ll stop getting service updates.
What do your technical support services include?
Support services include technical assistance via phone and email, plus access to our Ripples Help Center and repair coverage for your Ripple Maker.
What are customized frames?
Customized frames are watermarks that can be added to Ripples sent via our mobile app. You can use frames to add a branded signature to content that is uploaded by your customers so you get exposure whenever they tag and share the Ripples you create. Check out the tutorials in the help center.
I have pods in stock but haven't renewed my service plan. Will I still be able to print?
Yes, you can still print, and your Ripple Maker will still work. But you’ll miss out on all of the new Ripples content updates, and won’t receive technical support or repair coverage until you renew.
I still have Ink pods from the expired Subscription plan. Can I use them for the 'Basic' / 'Enhanced' plan?
No. The Legacy ‘Subscription’ plan ink pods are not compatible with ‘Basic’ / ‘Enhanced’ plans