Description
The Refurbished Package Includes:
FAQS
The Ripple Maker works like a print and adds a beautiful design to any flat foamy, creamy surface. Use it to make foam-topped drinks, macarons, and iced desserts beautiful.
Any beverage that has a stable top layer of foam makes a good canvas for printing Ripples – from lattes (hot and cold) and cappuccinos, to milkshakes, beer, cocktails, and chai or matcha teas. For best results, fill your glass to the brim. You can also print on food, we especially recommend macarons.
Installation takes about 15 minutes. You’ll choose an optimal location to position your Ripple Maker (counter-height, near the bar), connect to the electricity & internet, install the Ripples Pod or Pods and print a test design. Onscreen prompts will walk you through the entire process and if you need additional help you can schedule an onboarding call with our customer success team. Watch the unboxing video.
Learning to operate the Ripple Maker is simple and intuitive. You’ll find all the information you need in our short instruction manual, as well as helpful how-to videos on our Youtube channel. Just place your prepared drink or dessert on the tray, and use the touch screen to choose a design. It really is that easy.
About 10 seconds
Your Ripple Maker will come with a one year warranty.
Ripples pods produce up to 300-1600 prints. Quantities will vary depending on multiple factors, including pod type, design type (high opacity images like selfies & large images use more ink than simple line art designs) and storage conditions such as temperature and humidity.
We guarantee that each pod you order will have an expiration date more than 90 days after the shipping date. For best results, use within 30 days of opening. Store in a cool, dry place.
Yes. Ripple Pods are tested, regulated, and certified in accordance with the most relevant and rigorous global food safety standards.
Not at all. Whether it’s a latte, a milkshake, or a gin flip – our plant-based ingredients will not affect the taste of your drink.. The coffee-based extract has a subtle aroma of coffee, all other extracts are odorless.
With the enhanced Service Plan you’ll get access to the entire content library and you’ll receive a customizable WebApp so you can create an entire branded experience for your customers – no coding required, and can change it for every event. With the basic Service plan you’ll receive 30 new designs every month and will get the public, unbrandable version of the WebApp.
Your Ripple Maker gets designs three different ways. The Ripples Library has thousands of royalty free designs (and more every month), designed exclusively for Ripples, you get the same tools we use and can upload any image you like, and your customers can send selfies, messages, or any picture from their phone to your Ripple Maker with the Ripples WebApp.
When you purchase a refurbished Ripple Maker from us, you can expect to receive a product that has undergone a thorough inspection, testing, and refurbishment process. This process ensures that the machine meets our high standards of quality and performance. Additionally, your refurbished Ripple Maker will come with new cables to ensure seamless connectivity and functionality. Furthermore, we offer a 1-year warranty with every refurbished machine purchase.
Customers will scan a dedicated QR code to open the Ripples WebApp (add custom branding with the Enhanced Subscription). Here they can upload a photo from their phone library, take a selfie, choose a design or write a message. They can choose frames and filters for their design, and then they’ll hit the ‘Let’s Print’ button. The design will be sent to your RIpple Makers mobile queue and will self-delete after approx. 30 minutes. The customer will be given a number to tell the bartender to match their print design to their drink.
Installation
Product Information & Warranty
* Enjoy access to Ripples’ extensive content library with thousands of royalty-free designs.
*Upload and download content directly to and from the Ripple Maker.
*Customizable web app builder, exclusive to your brand. Brand the Ripple Maker and make it your own.
W: 220mm (8.7in) / H: 439mm (17.3in) / L: 327mm (12.9in)
Weight: 10.5kg (23.2lbs)
Cup Height: 45-225 mm (1.77-8.85 in)
Cup Diameter: 70-105mm (2.7-4.1 in)
Power requirements Input voltage: 100 to 240 VAC (± 10%), 50 to 60 Hz (± 3Hz)
Maximum power consumption: 60 Watt
Internet: 2.4GHz / 5 GHz / LAN cable
*First, if you have a need to consider refunds and returns, you likely ordered a product from us. Which means we owe you a “Thank you!”. Nothing makes us happier than a legion of happy Ripples customers, and as such we promise to do our best to deliver an amazing product and customer experience and rest assured, to make right any hiccups along the way.
*That said, here are some things you might want to know:
*Prior to your Ripple Maker delivery:
*You can cancel the order at any time and get a full refund
*Once the Ripple Maker arrives:
*You can return your Ripple Maker in the original box and get a refund within 30 days after the arrival.
*Please make sure that your machine is in its original condition and packaging, and include all relevant invoices in your return
*The refund will be done only if the Ripple Maker is not physically damaged
*You need to cover the cost of the Ripple Maker return shipment to the Ripples regional warehouse
*The refund will be processed only after the equipment has been returned to Ripples warehouse; it is highly recommended to ship with a tracking number for monitoring purposes.
*The refund includes the cost for the returned equipment (including the shipment cost of this equipment to you)
*The refund includes only unopened Pods in their original boxes; used Pods will not be refunded
*To start a return and refund process – please contact support@drinkripples.com
*Ripples warrants only that the Ripple Maker will be free from material defects and perform substantially in accordance with the Documentation for a period of twelve (12) months.
*The entire liability of Ripples and your exclusive remedy under this standard warranty shall be, at Ripples’ option, repair or replacement of the Ripple Maker with a new or refurbished Ripple Maker , promptly after a warranty problem is identified and within the Warranty Period, and that Ripples approves the RMA. You shall bear the shipping costs to Ripples’ premises and/or other address designated by Ripples and Ripples shall bear the return shipping costs to your address.
*This limited warranty is void if: (i) failure of the Ripple Maker has resulted from accident, abuse, misapplication, negligence or use in any way other than in compliance with the Documentation and the specific instructions given by Ripples (ii) any repair work on the Ripple Maker is performed, or the Ripple Maker is modified or altered, by any party other than by Ripples, (iii) if the Ripple Maker was installed or stored near any heat or fire sources or in a moist environment.
*Most updated Warranty terms are in https://www.drinkripples.com/terms-and-conditions
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